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Internationalisation
Overview

The Internationalisation Programme aims to assist Singapore infocomm local enterprises (iLEs) to establish economic links to global markets and to groom iLEs to be well-known players in the global arena. IDA pursues this programme through a combination of strategies:

  • Establishing Overseas Offices
    IDA has established overseas offices in China, India, USA, and the Middle East to help our infocomm enterprises penetrate these key overseas markets and exploit potential opportunities.

  • Enabling Market Access
    By leveraging on established relationships such as bilateral agreements, MOUs, and strategic alliances that promote investments between Singapore and other countries, IDA aims to open doors into these foreign markets for iLEs.

  • Providing Market Information
    IDA provides assistance to iLEs by keeping a watch on ICT developments in emerging markets, identifying market opportunities, and interfacing between governments and industry and IT associations.

  • Overseas Branding
    Overseas tradeshows, mission trips, roadshows, seminars, speaking engagements, etc, provide opportunities for Singapore to profile the abilities of its iLEs and to create opportunities for companies to meet with foreign partners and potential customers.

Overseas Offices

To date, IDA has established overseas offices in China, India, Middle East, and the US. These offices help establish our presence in the key overseas markets and aid iLEs to penetrate the markets. Through a combination of market intelligence and leads, identification of potential opportunities for collaboration, and creating access to decision makers, the overseas offices serve a variety of functions that extend the internationalisation efforts of IDA.

Shanghai, China
IDA's Shanghai Office was opened in 2001 in response to the tremendous growth opportunities presented by the Chinese market. It serves as a platform for IDA to facilitate and promote the networking and exchange between the Chinese and Singapore infocomm industry. Specifically, Shanghai Office aims to promote Singapore's infocomm industry by strengthening relationships with relevant government agencies and facilitating business investments between China and Singapore.

Address: 1038 Nanjing West Road
Westgate Tower 18-01
Shanghai 200041
Tel: +86 21 6217 8822
Fax: +86 21 6218 9720

Centre Director : Mr TAN Aik Bing
Dy Centre Director : Mr LEE Sze Chin
Country Manager : Ms Shermaine CHEE (IDA HQ)

For more information, email: ida_sho@ida.gov.sg

Infocomm Singapore Centre (Shanghai)
The Infocomm Singapore Centre (ISC) was set up in 2004 as a collaboration between IDA and the Singapore Infocomm Technology Federation (SiTF) to brand and promote Singapore's infocomm solutions and capabilities. It facilitates partnerships between Singapore and Chinese infocomm companies to jointly develop key market segments and to continue to improve market access of Singapore iLEs. The ISC also provides office facilities, as well as networking activities for partnership facilitation and business referrals.

Address: 1038 Nanjing West Road
Westgate Tower 18-01
Shanghai 200041
Tel: +86 21 6217 8822
Fax: +86 21 6218 9720

Hangzhou Solutions Centre
In 2006, SiTF collaborated with the Hangzhou East Software Park to set up another solutions centre in Hangzhou, so as to open up new business opportunities in the Zhejiang province. ISC Hangzhou was therefore set up to promote Singapore's infocomm branding and the services of Singapore's iLEs to the local businesses in Zhejiang. At the same time, it serves to facilitate Singapore infocomm businesses venturing into Zhejiang by providing practical assistance for their commercial activities. These include facilities provision such as virtual office space and meeting rooms, and services such as match-making s and partnerships with trade associations.

Address: Hangzhou Solutions Centre
Hangzhou Wensan Road No. 90
East Software Park Technology Square Room 435
Postal Code 310012
Tel: +86 571 8775 5656
Fax: +86 571 8847 3231

Bangalore, India
India's emergence as an IT hub is well documented, especially in the area of software, and this has resulted in a large share of the world's development work being outsourced to India. The Bangalore office was set up to leverage on India's potential as an emerging ICT market and to help establish a gateway for Singapore companies into the larger South Asian market. India's emerging economy as a whole has also meant an increase in the opportunities for Singapore iLEs. Vice versa, the Bangalore office also acts as a gateway for Indian companies looking to use Singapore as a gateway for Asia.

Address: Unit No 01, Level 3 Explorer Block
International Tech Park
Whitefield Road
Bangalore 560 066, India
Tel: +91 80 4115 6400
Fax: +91 80 4115 6104

Centre Director : Mr Sanjay R M
Country Manager : Mr NG Herk Low (IDA HQ)

For more information, email: ida_bgo@ida.gov.sg

Middle East
As the third fastest growing ICT market in the world after China and India, the Middle East will see rapid growth in ICT spending over the next few years. The Middle East Office was therefore set up in 2007, to facilitate Singapore infocomm companies entering the vast Middle East market. By fostering strong working relationships with Government agencies, IT associations and local partners in the region, the office aims to identify potential opportunities for iLEs to participate in the region.

Centre Director : Mr Shaik UMAR
Dy Centre Director : Mr Leonard LEW
Country Manager : Mr Willie SOH

For more information, email: ida_meo@ida.gov.sg

San Francisco, USA
The US Office was opened in April 2001 and it serves as a resource for US companies wishing to explore business and partnership opportunities in Singapore, and to facilitate companies using Singapore as a launch pad to Asia. It provides business development information and facilitates networking and contacts with Singapore companies. Singapore companies who wish to enter the US market can also tap on its network of contacts for strategic alliances and expansion into the market.

Address: IDA San Francisco Office
3 Twin Dolphin Drive
Suite 150, Redwood City
CA 94065, USA
Tel: +1 650 593 1716
Fax: +1 650 593 3276

Centre Director : Mr Joachim NG
Dy Centre Director : Mr Steven TONG

For more information, email: ida_sfo@ida.gov.sg

IDA International Pte Ltd

IDA International Pte Ltd (IDA International), a wholly owned subsidiary of IDA, was launched in February 2009 in response to increasing requests and interests from foreign governments to implement public service infocomm solutions. IDA International serves as the primary execution arm for public service infocomm partnerships with overseas public sector agencies. In doing so, it aims to create business opportunities for Singapore infocomm companies to export their expertise, products and solutions.

IDA International provides consultancy services in areas including national infocomm masterplanning, development of government CIO organization, ICT industry development, ICT manpower development, Public Service ICT Policy, ICT Governance, Public Service Process
Re-engineering and Programme Management.

For more information, please visit www.idainternational.sg.