Statistics on Telecom Services for 2012 (Jul - Dec)


CATEGORY SEP DEC
Fixed Lines1 [Figures updated on a quarterly basis]  
Total Fixed Line Subscriptions 2,004,400 1,989,500
Total Residential Line Subscriptions 1,224,900 1,214,100
Total Corporate Line Subscriptions 779,500 775,400
Fixed Line Population Penetration Rate^ 37.7% 37.5%
Fixed Line Household Penetration Rate 100.5% 99.6%


  JUL AUG SEP OCT NOV DEC
Mobile Market            
Total Mobile Subscriptions(2G+3G)2 7,880,000 7,897,700  7,903,600 7,957,100 7,995,400 8,063,000
Total Post-paid Subscriptions (2G) 171,800 168,100 165,000 161,500 157,500  152,700
Total Pre-paid Subscriptions (2G) 1,561,600 1,547,300 1,517,900 1,485,400 1,453,500  1,429,700
Total Post-paid Subscriptions (3G)3 3,973,300 3,987,400  3,987,900  4,042,000 4,073,700  4,113,200
Total Pre-paid Subscriptions (3G)3 2,173,300 2,194,900  2,232,800  2,268,200 2,310,700
 2,367,400
Total SMS Messages (2G+3G)4
[Figures updated on a quarterly basis]
- - 1,981,420,500 - -  1,777,298,600
Total Ported Subscriptions5 6,900 6,500  9,000  10,800  8,500  8,300
Mobile Population Penetration Rate^ 152.0% 148.7% 148.8%  149.8%  150.5% 151.8%
Dial-Up Internet Subscriptions            
Total Internet Dial-up6 53,400 52,800  52,200  51,700  51,200  23,800
Internet Dial-up Population Penetration Rate^ 1.0% 1.0%  1.0%  1.0%  1.0%  0.4%
Broadband Internet Subscriptions**          
Total Broadband7 9,748,300 9,808,300  9,871,000  9,984,400  10,076,300  10,195,000
Total Residential Wired Broadband8 1,251,800 1,259,700  1,265,000  1,271,800  1,272,700  1,277,600
Total Corporate Wired Broadband9 90,600 91,000  91,400  92,000  92,700 93,400
Total xDSL10 487,700 480,100  470,200  461,400  454,400  443,300
Total Cable Modem11 651,900 653,500  650,600  650,000  640,000  638,500
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet) 12 198,400 212,800  231,200  247,600  266,500  284,700
Total Wireless Broadband13 8,405,900 8,457,600  8,514,600  8,620,200  8,710,900  8,823,900
Total Subscribers using other Broadband Internet Access Platforms14 4,400 4,400  4,300  4,800  4,400  4,500
Residential Wired Broadband Household Penetration Rate16 105.6% 103.3%  103.8%  104.3%  104.4%  104.8%
Wireless Broadband Population Penetration Rate17 162.2% 159.2%  160.3%  162.3%  164.0%  166.1%
International Telephone Services            
Total number of outgoing retail international telephone call minutes 692,905,200 698,000,100 668,975,200  684,133,400  654,426,400  665,019,200
Total number of outgoing retail international telephone call minutes including transit18 1,105,170,800 1,157,910,600 1,071,395,500 1,224,112,000  1,119,370,700  1,148,057,200

** With effect from Mar 2011, we have begun publishing finer information on wired and wireless broadband access as we believe that this will provide a better picture of the broadband landscape and demand trends in our market going forward, with the pervasive adoption of wireless and mobile broadband access services that can be used in any location, residential and corporate premises, public areas, and while users are on the move.

^Population Penetration rate figures from June 2011 onwards have been re-computed based on the estimated mid-year population figures for that year as released by the Singapore Department of Statistics. Population Penetration Rate = [Total number of subscriptions/Total Population]

With effect from Jan 2001, we have begun to use total population instead of total residential population as the population base for the calculation of penetration rates for telecom services (unless otherwise stated). Total residential population was previously used because historically, the take-up of telecom services by foreign workers was typically low. With the government's recent efforts in promoting foreign talent, the profile of the foreign worker has changed. Specifically, there has been a marked increase in the subscription to telecom services by "non-residential" foreigners. It is therefore timely to adopt the total population figure as the population base in calculating penetration rates to give a more accurate picture of the adoption of telecom services.


All figures for subscriptions are rounded to the nearest hundred.
All figures for penetration rates are rounded to the nearest decimal point.

Please note that the fall in "Internet Dial-up Subscriptions" from May 2001 onwards is a result of a database correction of an Internet Service Provider, to remove from its system discontinued dial-up Internet accounts for the period of Dec 1999 - Aug 2000 that were not previously deleted.

With effect from Aug 2008, figures for the following services are no longer published:
- Total Paging Subscriptions (26,100)
- Paging Penetration (0.5%)
- Total Residential Internet Dial-up (76,700)
- Total Corporate Internet Dial-up (38,600)
- Total Leased Line Broadband (3,800)
(Note: The figures within the brackets above refer to the subscriptions to these services for Jul 2008)


1 "Fixed Lines" includes Direct Exchange Lines (DEL) and IP Telephony subscriptions using Level '6' numbers. With effect from Aug 2008, figures for "Fixed Lines" will be updated on a quarterly basis every Mar, Jun, Sep and Dec.

2 "Total Mobile Subscriptions" includes both pre-paid (2G) and post-paid (2G) as well 3G subscriptions. Statistics for 3G subscriptions are collected from May 2005 onwards.

3 "Total 3G Subscriptions" figures prior to Dec 2009 comprise both prepaid and postpaid 3G subscriptions combined. With effect from Dec 09, a breakdown of prepaid and postpaid 3G subscriptions will be published

4  With effect from Aug 2008, figures for "SMS Messages" will be updated on a quarterly basis every Mar, Jun, Sep and Dec. The figures are average monthly figures for the respective quarter.

5 "Total Ported Subscriptions" refers to the number of subscribers who have retained their mobile numbers when they switched to a new mobile operator. Statistics for "Ported Subscriptions" are collected from Jul 2008 onwards.

6  The "Internet Dial-up Penetration Rate" includes: (i) subscriptions to paid Internet access service for all IASPs, including ISDN dial-up subscriptions; and (ii) subscriptions to free Internet access.  Following full telecom market liberalisation, the number of IASPs has increased considerably. Starting from Jan 2001, the published figures on the Internet dial-up market include contributions from such new IASPs. With the cessation of free dial-up Internet access offered by service providers by 31 Mar 2008, the number of dial-up Internet subscriptions only covers paid Internet access subscriptions.

7 With effect from Apr 2007, "Total Broadband Subscriptions" (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modems, leased line Internet, 3G, 3.5G/HSDPA, WiMAX or its equivalent and Wi-Fi hotspots access (including Wireless@SG subscriptions).

8 From Mar 2011, "Total Residential Wired Broadband" will be published and this will include all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

9 From Mar 2011, "Total Corporate Wired Broadband" will be published and this will include all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

10 "Total xDSL" includes residential and corporate xDSL subscriptions.

11 "Total Cable Modem" includes residential and corporate Cable Modem subscriptions.

12 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

13 "Total Wireless Broadband Subscriptions" is a new indicator included from Apr 2007 and includes all retail broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions).

14 "From Nov 2010 to May 2011, the "Total Broadband Subscriptions using other Broadband Internet Access Platforms" included Fibre Broadband subscriptions. With effect from June 2011, this indicator will exclude Fibre Broadband Subscriptions. Instead, Fibre Broadband subscriptions will be reflected under a new and standalone indicator known as "Total Optical Fibre Broadband Subscriptions"."

15 From Apr 2007, the "Household Broadband Penetration Rate" includes wireless access plans (provided via 3.5G/HSDPA and WiMAX or its equivalent). It excludes subscriptions to 3G and Wi-Fi hotspots. This figure is computed using the total number of residential broadband subscriptions on a per household basis. Please note that this is not reflective of the proportion of households with broadband in Singapore. For a more reflective number, please refer to IDA's Household Survey findings.

16 From Mar 2011, "Residential Wired Broadband Household Penetration Rate" will be published and this measures the total number of residential wired broadband subscriptions per household, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, WiMAX or its equivalent and Wi-Fi hotspots).

17 From Mar 2011, a new indicator "Wireless Broadband Population Penetration Rate" will be added, which measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions) as a percentage of the total population in Singapore.

18 Following full liberalisation of the telecoms market, Singapore's international telephone services market has grown considerably both in the diversity of such services available as well as in the number of operators offering these services. As Singapore continues to develop as a hub for international voice traffic, including transit and regional traffic in our published statistics will provide a more holistic picture of the vibrancy and growth of the entire international telephone services market in Singapore. Thus, this figure includes total retail outgoing international call minutes as well as transit minutes. For comparison purposes, figures from previous years will also be adjusted accordingly. This change has been applied retroactively from Jan 2001. Further, starting from Jan 2001, traffic from other service providers such as ISR operators has also been included. Since Jul 2004, IDA has also expanded on the reporting of international telephone services to include all Service-Based Operators (SBO), resulting in a marked increase in the minutes reported from Jun 2004. Part of the increase is also due to monthly traffic fluctuations.

With effect from Mar 2011, figures for the following services are no longer published:
- Total Residential Broadband Subscriptions (2,284,300)
- Total Corporate Broadband Subscriptions (223,600)
- Household Broadband Penetration Rate (195.3%)
(Note: The figures within the brackets above refer to the subscriptions to these services for Feb 2011)

These telecom statistics are subject to revision from time to time to ensure accuracy.


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