Frequently Asked Questions

1. What are the main objectives and purpose of the RSP Connect?

   The main objectives and purpose of the RSP Connect are to

   1. gather Retail Service Providers' (RSPs') interest in deploying services on the Next Gen NBN project; and
   2. obtain inputs about feasible Next Gen NBN Services that could be developed;
   3. build connections and explore new opportunities amongst RSPs and the larger community.

2. Must I register for this RSP Connect? What are the benefits for me as an RSP?

   The RSP Connect is open to all RSPs. It is entirely voluntary and registration is not a pre-requisite to providing services on the Next Gen NBN. The RSP Connect does not construe a commitment by either IDA or the registrant with regard to deploying services on the Next Gen NBN.

   Some benefits for the RSPs are:

   1. Invitations to our Next Gen NBN industry networking events, and
   2. User education initiatives by industry and domain experts
   3. Potential business opportunities arising from the facilitation of RSPs' collaboration and networking.

3. Are registrants automatically included in the RSP Connect list?

   Upon submission of your interest, IDA will process your application to facilitate the publication of the RSP Connect list on the web site. IDA reserves the right to refuse or reject any party at any time.

4. Must my company be registered in Singapore before I can register?

   No, foreign-based companies are welcome to register as well.

5. How will my company information be used?

   All information provided by registrants will be stored securely and held in confidence, except to the extent that disclosure is required for audit or legal purposes, or as required or envisaged by this document. Kindly refer to the Terms & Conditions for more details.

6. Can I terminate my registration after my submission?

   You can write to us (services@ida.gov.sg) to officially withdraw your interest in the RSP Connect.

7. What are the information fields that will be published on the RSP Connect web site?

   IDA will publish the company name, contact name and contact number.

8. Can I register if my company is not in the infocomm technology (ICT) business?

   All companies are welcome to register if they are keen to develop potential services on Next Gen NBN.