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Statistics on Postal Services as of Q1 2007

6 July 2007

Domestic Letter Rates

Domestic Letter Rates (As of 15 Mar 2007)

  1. The exchange rate is based on 6-month moving average rates (Oct 06 - Mar 07).

Airmail Letter Rates

Airmail Letter Rates (As of 15 Mar 2007)

  1. The exchange rate is based on 6-month moving average rates (Oct 06 - Mar 07).
  2. Singapore's outgoing rate to Hong Kong, Taiwan and South Korea is compared with the corresponding incoming rates from these 3 countries to Singapore.

Surface Letter Rates 

Surface Mail Letter Rates (As of 15 Mar 2007)

  1. The exchange rate is based on 6-month moving average rates (Oct 06 - Mar 07).
  2. Singapore's outgoing rate to Hong Kong, Taiwan and South Korea is compared with the corresponding incoming rates from these 3 countries to Singapore.

Annual Domestic and International Mail Volume Handled

Mail Volume Handled
(FY06/07 is for the period of Apr 06 to Mar 07)

Quality of Service for Postal Services

IDA requires Singapore Post Ltd (SingPost) to comply with the Postal Quality of Service (QoS) standards established by IDA. SingPost measures and submits to IDA, every quarterly, the performance results it achieved for the various indicators. From time to time, where feasible, the standards set are reviewed and modified to meet with the growing demand for a higher level of service to the consumers at large.

The information below is based on SingPost's quarterly submission.

Delivery of Local Ordinary mail posted before 7pm within CBD* and 5pm outside CBD.
(a) % of mail delivered by next working day (P)
     IDA's requirement: % of mail delivered within CBD areas by next working day - 99%
                                       % of mail delivered outside CBD areas by next working day-98%
% of Mail Delivered by next working day

(b) % of outgoing mail connected by departing flights by next working day (S)
     IDA's requirement: 95%
% of Outgoing Mail connected by departing flights by next woring day

(c) % of incoming mail received before 8pm at airport delivered by next working day
(within and outside CBD) (S)
IDA's requirement: % of mail delivered to areas within CBD - 99%
                                   % of mail delivered to areas outside CBD - 98%
% of Incoming Mail received before 8pm at airport delivered by next working day
Postal Network

Postal Network (As of Mar 2007)

* For postal delivery purposes, CBD refers to areas with postal codes beginning with 01, 03-08, 17-19 and 22-23.

 

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