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| Fixed Line Services (Direct Exchange Lines) |
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| Total fixed line subscriptions |
1,847,900 |
1,846,500 |
1,844,400 |
1,844,800 |
1,843,100 |
1,843,000 |
| Total Residential fixed line subscriptions |
1,088,400 |
1,086,800 |
1,085,700 |
1,084,800 |
1,085,100 |
1,086,800 |
| Total Corporate fixed line subscriptions |
759,500 |
759,700 |
758,700 |
760,000 |
758,000 |
756,300 |
| Fixed line population penetration |
43.3% |
43.3% |
43.2% |
43.2% |
43.2% |
41.9% |
| Fixed line household penetration1 |
95.4% |
95.3% |
95.2% |
95.1% |
95.2% |
95.3% |
| Mobile Market |
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| Total mobile phone subscriptions2 |
4,310,700 |
4,340,600 |
4,384,600 |
4,414,800 |
4,322,200 |
4,218,200 |
| Total post-paid subscriptions (2G) |
2,533,200 |
2,495,600 |
2,457,400 |
2,417,500 |
2,370,800 |
2,299,600 |
| Total pre-paid subscriptions (2G)3 |
1,557,000 |
1,573,300 |
1,609,700 |
1,629,700 |
1,521,800 |
1,432,500 |
| Total number of 3G subscriptions |
220,500 |
271,700 |
317,600 |
367,600 |
429,600 |
486,100 |
| Total number of SMS messages (2G + 3G) |
855.13 million |
770.59 million |
865.88 million |
836.54 million |
894.85 million |
856.88 million |
| Mobile Phone penetration |
101.1% |
101.8% |
102.8% |
103.5% |
101.3% |
95.8% |
| Paging Services |
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| Total paging subscriptions4 |
70,700 |
70,700 |
64,600 |
64,600 |
64,600 |
58,100 |
| Paging penetration |
1.7% |
1.7% |
1.5% |
1.5% |
1.5% |
1.3% |
| Dial-Up Internet Services |
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| Total Internet dial-up subscriptions5 |
1,609,800 |
1,600,300 |
1,589,500 |
1,581,800 |
1,575,100 |
1,567,100 |
| Total Residential Internet dial-up subscriptions |
1,555,700 |
1,546,400 |
1,537,100 |
1,529,800 |
1,523,400 |
1,516,100 |
| Total Corporate Internet dial-up subscriptions |
54,200 |
53,800 |
52,400 |
52,000 |
51,700 |
51,000 |
| Internet dial-up penetration |
37.7% |
37.5% |
37.3% |
37.1% |
36.9% |
35.6% |
| Broadband Internet Access Services |
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| Total broadband subscriptions6 |
648,400 |
653,700 |
665,600 |
672,300 |
681,200 |
694,700 |
| Total Residential broadband subscriptions |
584,700 |
590,400 |
601,900 |
608,200 |
616,600 |
628,700 |
| Total Corporate broadband subscriptions |
63,700 |
63,300 |
63,700 |
64,100 |
64,700 |
65,900 |
| Total xDSL subscriptions |
343,500 |
346,300 |
355,700 |
360,300 |
366,400 |
375,600 |
| Total cable modem subscriptions |
296,400 |
299,700 |
302,600 |
305,000 |
308,100 |
312,100 |
| Total leased line Internet subscriptions |
3,100 |
3,100 |
3,100 |
3,100 |
3,000 |
3,000 |
| Total subscriptions using other broadband Internet access method |
5,500 |
4,700 |
4,300 |
3,900 |
3,700 |
3,900 |
| Household broadband penetration7 |
51.3% |
51.8% |
52.8% |
53.3% |
54.1% |
55.1% |
| International Telephone Services |
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| Total number of outgoing retail international
telephone call minutes |
257.88 million |
245.26 million |
268.43 million |
264.66 million |
268.12 million |
266.10 million
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| Total number of outgoing retail international
telephone call minutes including transit8 |
413.74 million |
382.47 million |
418.21 million |
401.00 million |
412.83 million |
409.71 million |
These telecom statistics are subject to revision from time to time to ensure accuracy.
Penetration rate figures from June 2006 onwards have been re-computed, taking into account the revised population figures recently released by the Department of Statistics.
With effect from Jan 2001, we have begun to use total population instead of total residential population as a population base for the calculation of penetration rates for telecom services (unless otherwise stated). Total residential population was previously used because historically, the take-up of telecom services by foreign workers was typically low. With the government's recent efforts in promoting foreign talent, the profile of the foreign worker has changed. Specifically, there has been a marked increase in the subscription to telecom services by "non-residential" foreigners. It is therefore timely to adopt the total population figure as a population base in calculating penetration rates to give a more accurate picture of the various telecom market segments.
All subscriber figures rounded to the nearest hundred.
All penetration figures rounded to the nearest decimal point.
Penetration rates are computed based on the total population figures released by the Department of Statistics.
Please note that the fall in Internet dialup subscribers from May 2001 onwards is a result of a database correction of an Internet Service Provider, to remove from its system discontinued dial-up Internet accounts for the period of Dec '99 - Aug '00 that were not previously deleted.
1 Total Households refers to total residential dwelling units in Singapore. This figure is computed using the total number of residential subscribers on a per household basis. The number of households is obtained from the Department of Statistics' Statistical Highlights publication.
2 The pre-paid SIM card subscriber base figures are included in the total number of mobile phone subscribers as well as in the total number of GSM900 and GSM1800 subscriber bases. Statistics for 3G subscriptions are collected from May 2005 onwards and are published and aggregated into "Total number of mobile phone subscriptions".
3 Since 1 Nov 2005, all pre-paid SIM card users have to register their particulars with the respective service provider. IDA together with the Home Affairs Ministry and the three service providers, conducted a re-registration exercise for those users who did not register prior to Nov 2005. The re-registration exercise had ended on 1 May 2006. Pre-paid SIM cards not registered by 1 May have been terminated starting from 2 May, which is the main reason causing the drop in this month's prepaid subscriber base.
4 Paging figures from Jan 99 onwards have been re-computed based on updated data information. With effect from July 2004, paging figures will be updated on a quarterly basis every March, June, September and December. The figures for Jan, Feb, Apr, May, July, Aug, Oct and Nov will not be updated and will reflect the latest quarterly figure.
5 The Internet Dial-up Penetration figures includes: (i) subscribers to paid Internet access service for all IASPs, including ISDN dial-up subscribers; and (ii) subscribers to free Internet access. Following full telecom market liberalisation, the number of IASPs have increased considerably. Starting Jan 2001, the published figures on the internet dial-up market include contributions from such new IASPs.
6 With effect from July 2004, the total number of broadband subscriptions includes xDSL, cable modems, leased line Internet and other broadband Internet access methods.
7 This figure is computed using the total number of residential broadband subscribers on a per household basis. The number of households is obtained from the Department of Statistics' Statistical Highlights publication.
8 Following full liberalisation of the telecommunications market, Singapore's international services market has grown considerably both in diversity of services available as well as in the number of operators offering international telephone services. As Singapore continues to develop as a hub for international voice traffic, including transit and regional traffic in our published statistics will provide a more holistic picture of the vibrancy and growth of the entire international telephone services market in Singapore. Thus, this figure includes total retail outgoing international call minutes as well as transit minutes. For comparison purposes, figures from previous years will also be adjusted accordingly. This change has been applied retroactively from Jan 2001. Furthermore, starting from Jan 2001, traffic from other service providers such as ISR operators has also been included. Since July 2004, IDA has also expanded on the reporting of international telephone services to include all Service-Based Operators (SBO), resulting in a marked increase in the minutes reported from June 2004. Part of the increase is also due to monthly traffic fluctuations.
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