The Annual Survey on Infocomm Usage in Households and by Individuals for 2005 is the tenth edition in an annual series that began in the 90's. The survey aims to gauge the adoption and extent of usage of infocomm appliances/services in households and among individuals. Comparisons with previous years' survey findings are provided where available and appropriate.
The sample was selected from the Household Sampling Frame maintained by the Department of Statistics (DOS). Selection was done using a two-stage stratified design.
The survey comprised 2 sets of questionnaires:
- The household questionnaire which was answered by a family member aged 15 years and above who is in the position to answer the questions for the whole family. The household questionnaire was directed at all households, regardless of nationality.
- The individual questionnaire which was answered by one randomly selected family member aged 15 years and above. The individual questionnaire was directed only at the resident population.
Fieldwork for the survey was carried out from November 2005 and ended in the middle of January 2006. A total of 2,000 households and 2,000 individuals were interviewed.
The proportion of households with access to a computer at home was 74%(Figure 1). This proportion has remained unchanged since 2003.
Figure 1: Households with Access to a Computer at Home
Base: Total households.
The proportion of households with two or more computers was 28% (Figure 2).
Figure 2: Number of Computers in Households
Base: Total households.
Nine in ten households in private housing had access to a computer at home; compared to seven in ten households in public housing (Figure 3).
Figure 3: Households with Access to a Computer at Home
Base: All households in private or public housing respectively.
"No necessity" (35%) and "Lack of skills" (32%) were the top two main reasons cited for not having access to a computer at home (Table 1).
Table 1: Single Main Reason for Not Having Access to a Computer at Home
No necessity
|
42% |
35% |
| Lack of skills |
19% |
32% |
| PC costs are too high |
16% |
15% |
| Age is a barrier |
9% |
12% |
| Children too young |
3% |
6% |
| Have access elsewhere |
9% |
0% |
| Others |
2% |
0% |
| Total |
100% |
100% |
Base: Total households without access to a computer at home.
The proportion of households with access to the Internet at home was 66% (Figure 4).
Figure 4: Households with Access to the Internet at Home
Base: Total households.
Nine in ten households in private housing had access to the Internet at home compared to about six in ten households for public housing (Figure 5).
Figure 5: Households with Access to the Internet at Home
Base: All households in private or public housing respectively.
"Access costs are too high" (29%) was the top main reason cited for not having Internet access at home (Table 2).
Table 2: Single Main Reason for Not Having Internet Access at home
Access costs are too high
|
18% |
29% |
| Have access elsewhere |
29% |
17% |
| No necessity |
24% |
16% |
| Lack of interest |
0% |
11% |
| Concern about exposure to inappropriate/harmful content |
3% |
10% |
| Others |
4% |
9% |
| Lack of skills |
11% |
6% |
| Privacy concern |
2% |
1% |
| Security concern |
0% |
1% |
| Children are too young |
6% |
0% |
| No time |
3% |
0% |
| Total |
100% |
100% |
Base: Total households with access to a computer at home but without Internet access.
About two-thirds of the Singapore's resident population aged 15 years and above were computer users (Figure 6).
Figure 6: Computer Users
Base: Total resident population aged 15 years and above.
61% of Singapore's resident population aged 15 years and above were Internet users (Figure 7).
Figure 7: Internet Users
Base: Total resident population aged 15 years and above.
Nearly all Internet users (96%) used the Internet in the last 12 months as a communication tool (Table 3).
Table 3: Usage of Internet Applications/Services in 2005
| For communicating: |
96% |
96% |
| Sending or receiving emails |
94% |
90% |
| Other communication tools (e.g. chat rooms/sites and instant messaging) |
45% |
43% |
| Blogging |
18% |
17% |
| Peer-to-peer |
12% |
11% |
| Telephoning over the Internet (VoIP) |
9% |
7% |
| For getting information: |
89% |
86% |
| General web browsing |
74% |
71% |
| Information on goods or services |
59% |
57% |
| Information from government organisations/public authorities (from web sites or via email) |
54% |
52% |
| Information related to health or health services |
34% |
32% |
| Information on job opportunities |
33% |
29% |
| For leisure activities: |
63% |
61% |
| Playing or downloading computer/video games |
39% |
37% |
| Downloading or uploading other media (e.g. digital photos) |
38% |
36% |
| Downloading or listening to online music |
30% |
28% |
| Reading or downloading electronic books, newspapers or magazines |
28% |
26% |
| Downloading or watching movies, short films or images |
24% |
23% |
| Listening to web radio or watching web television |
15% |
14% |
| For dealing with government organisations/public authorities: |
59% |
57% |
| Completing or lodging forms online (e.g. income tax filling) |
47% |
46% |
| Downloading or requesting forms |
44% |
42% |
| Making online payments |
29% |
28% |
| For transacting: |
43% |
43% |
| Internet banking |
32% |
29% |
| Applying for jobs |
22% |
19% |
| Selling goods or services (e.g. through auction sites) |
10% |
9% |
|
For other activities: |
35% |
32% |
| Downloading software, patches or upgrades |
24% |
22% |
| Formal education or training activities (e.g. e-learning) |
21% |
19% |
| For remote access: |
29% |
28% |
| Access documents/ applications/ collaborative tools from office server outside office (for office work) |
19% |
18% |
| Access documents/ applications/ collaborative tools from school server outside school (for school work) |
14% |
12% |
| Home business |
3% |
2% |
Base: Total Internet users aged 15 years and above.
27% of Internet users ever made purchases online (Figure 8). Each online shopper spent an average amount of S$1,068 on Internet purchases in the last 12 months. The most popular products/services bought online in the last 12 months (Table 4) were travel products; and clothing, footwear, sporting goods or accessories.
Figure 8: Online Shopping
Base: Total Internet users aged 15 years and above.
Table 4: Products/Services Bought Online
| Travel products (air tickets, accommodation, vehicle hire) |
30% |
28% |
| Clothing, footwear, sporting goods or accessories |
27% |
26% |
| Tickets or booking for entertainment events (sports, theatre, concerts) |
20% |
19% |
| Computer equipment or parts (including peripheral equipment) |
14% |
12% |
| Entertainment (music, video) |
13% |
12% |
| Financial products (including shares and insurance) |
10% |
8% |
| Food, groceries, alcohol or tobacco |
8% |
6% |
| Information technology and telecommunications services (excluding software) e.g. subscription of ICT services such as Internet access, cable TV |
7% |
6% |
| Photographic, telecommunications or optical equipment |
3% |
3% |
Base: Total Internet users aged 15 years and above who had ever purchased online.
"Lack of interest" (34%) and "Preference to shop personally" (32%) were the two main barriers to online shopping (Table 5).
Table 5: Single Main Reason for Not Buying Online
| Lack of interest |
17% |
34% |
| Preference to shop personally |
40% |
32% |
| Security concerns |
25% |
14% |
| Trust concerns e.g. worried about warranties, receiving goods or services and/or returning goods |
0% |
7% |
| Privacy concerns e.g. worried about giving personal details |
0% |
6% |
| Others |
4% |
5% |
| Lack of skills |
2% |
2% |
| No credit card |
8% |
0% |
| Lack of information provided to reach a purchase decision |
4% |
0% |
|
Total |
100% |
100% |
Base: Total Internet users aged 15 years and above who had never purchased online.
More than half (54%) of the home Internet users aged 15 and above ever experienced a virus attack (Figure 9). About eight in ten (81%) home Internet users aged 15 and above protect their computer with virus checking software (Figure 10). However, fewer Internet users installed anti-spyware software (56%) or firewall (53%).
Figure 9: Experiences with Virus Attack
Base: Total home Internet users aged 15 years and above.
Figure 10: Usage of Internet Security Software
Base: Total home Internet users aged 15 years and above.
