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(Next Update: March 2010)
A basic 512kbps line works fine for regular e-mail and Web browsing but tech-savvy households with multiple members engaging in huge file downloads, online games, video streaming and more will need a lot more bandwidth. With over a dozen broadband Internet plans offering a wide spectrum of prices and speeds, consumers may find it a challenge to choose the right plan.
To help consumers make an informed choice, IDA monitors and publishes the performance of broadband plans here. There are three main indicators to look for - price, throughput and latency.
It is important to understand that the advertised speed only show the speed of your "last mile" connection. If the networks are roads and the data your car, then your advertised speed only show your speed from the side road at your home to the main road. This may be fast but if the rest of your journey is congested, your overall traveling time is still slowed down. A better measurement of how well your line performs is therefore to look at its throughput, which resembles the car's speed for the entire journey. A higher throughput is better.
Latency is important for online games, Net telephony and other applications which will suffer quality degradation if the data packets take too long to return. The smaller the latency, the better is your experience.
Notes:
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Snapshot on 31 January 2010
Total Monthly Cost
| Advertised Speed |
Broadband
Service Provider |
Residential Broadband
Service Plan* |
Monthly Subscription**
(with GST) |
| 512 kbps |
PacNet |
Broadband Unlimited 512K |
SGD$24.98 |
| 2,000 Kbps |
StarHub |
MaxOnline SurfLite (2Mbps) |
SGD$22.47 |
| 3,000 kbps |
SingNet |
3Mbps Unlimited Plan |
SGD$27.90 |
| 6,000 kbps |
SingNet |
6Mbps Unlimited Plan |
SGD$35.90 |
| 8,000 kbps |
PacNet |
Cable Unlimited 8000 |
SGD$59.92 |
| StarHub |
MaxOnline Express (8Mbps) |
SGD$44.94 |
| 10,000 kbps |
SingNet |
10Mbps Unlimited Plan |
SGD$42.21 |
| 12,000 kbps |
PacNet |
Cable Unlimited 12,000 |
SGD$69.55 |
| StarHub |
MaxOnline Premium (12Mbps) |
SGD$60.99 |
| 15,000 kbps |
SingNet |
15Mbps Unlimited Plan |
SGD$62.90 |
| 30,000 kbps |
PacNet |
Cable Unlimited 30,000 |
SGD$124.12 |
| 100,000 kbps |
StarHub |
MaxOnline Ultimate (100Mbps) |
SGD$86.88 |
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Notes:
* Only residential broadband service plans with unlimited usage have been listed. The service providers may also offer other residential broadband service plans, which may be even lower-priced, with limited usage regarding the amount of data (volume-based) or number of hours (time-based).
** Prices listed are the lowest available monthly subscription fees as indicated on the respective service providers' websites. These are correct as at the snapshot date indicated above. The service plans may be bundled with other benefits, such as waiver of installation fees and/or promotional items like wireless routers or modems, for a contractual subscription period. These additional benefits increase the overall worth of the broadband subscription to consumers.The monthly subscription fees should thus not be taken to represent the entire value of the broadband service plans. For more information, please check the respective service provider's website.
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Monthly Cost per 100 kbps
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Notes:
Price figures are derived from the monthly subscription fees and advertised speeds indicated on the respective broadband service provider's websites. These figures are computed by dividing the monthly subscription fees by the advertised speeds and normalised to 100 kbps.
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Snapshot for June - August 2009. Next Update: November 2009.
Throughput for Internet Connectivity
Maximum Available Throughput for Internet Connectivity within Singapore
Max Throughput
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
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Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
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Maximum Available Throughput for Internet Connectivity to US
Max Throughput
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
View Bi-Hourly performance data:
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Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
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Throughput for Single TCP Internet Connectivity within Singapore
Single TCP Throughput
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
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Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
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Throughput for Single TCP Internet Connectivity to US
Single TCP Throughput
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
 View Bi-Hourly performance data:
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Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
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Maximum Available Throughput for Internet Connectivity within Singapore
Max Throughput
View Bi-Hourly performance data:
View Bi-Hourly performance data:
View Bi-Hourly performance data:
|
|
Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
|
Throughput for Single TCP Internet Connectivity within Singapore
Single TCP Throughput
View Bi-Hourly performance data:
View Bi-Hourly performance data:
View Bi-Hourly performance data:
|
|
Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
|
Maximum Available Throughput for Internet Connectivity to US
Max Throughput
View Bi-Hourly performance data:
View Bi-Hourly performance data:
View Bi-Hourly performance data:
|
|
Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
|
Throughput for Single TCP Internet Connectivity to US
Single TCP Throughput
View Bi-Hourly performance data:
View Bi-Hourly performance data:
View Bi-Hourly performance data:
|
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Notes:
1. IDA is testing with non-DOCSIS 3.0 modems for the Starhub MaxOnline Ultimate (30 Mbps) plan.
2. Plans that have higher throughput are better.
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Latency for Internet Connectivity
Latency for Internet Connectivity within Singapore
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Notes:
Plans that have lower latency are better.
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Latency for Internet Connectivity out of Singapore (to US)
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Notes:
Plans that have lower latency are better.
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Latency for Internet Connectivity within Singapore
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Notes:
Plans that have lower latency are better.
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Latency for Internet Connectivity out of Singapore (to US)
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Notes:
Plans that have lower latency are better.
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