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Fixed Line (Direct Exchange Lines)
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| Total Fixed Line Subscriptions |
1,860,700 |
1,861,700 |
1,861,800 |
1,862,500 |
1,863,000 |
1,862,900 |
| Total Residential Line Subscriptions |
1,086,800 |
1,087,700 |
1,087,800 |
1,087,400 |
1,087,100 |
1,086,700 |
| Total Corporate Line Subscriptions |
773,900 |
774,000 |
774,000 |
775,100 |
775,900 |
776,200 |
| Fixed Line Population Penetration |
40.6% |
40.6% |
40.6% |
40.6% |
40.6% |
38.5% |
| Fixed Line Household Penetration1 |
95.3% |
95.4% |
95.4% |
95.4% |
95.3% |
95.3% |
| Mobile Market |
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| Total Mobile Subscriptions(2G+3G)2 |
5,765,100 |
5,825,500 |
5,924,100 |
5,993,800 |
6,079,500 |
6,159,900 |
| Total Post-paid Subscriptions (2G) |
1,255,700 |
1,216,900 |
1,153,900 |
1,103,600 |
1,059,400 |
1,017,000 |
| Total Pre-paid Subscriptions (2G) |
2,733,400 |
2,772,900 |
2,849,000 |
2,899,200 |
2,960,100 |
3,006,000 |
| Total 3G Subscriptions3 |
1,776,000 |
1,835,700 |
1,921,200 |
1,990,900 |
2,060,000 |
2,136,900 |
| Total SMS Messages (2G+3G) |
989.91m |
1,012.69m |
1,072.36m |
1,060.8m |
1,128.3m |
1,050.0m |
| Mobile Penetration |
125.6% |
127.0% |
129.1% |
130.6% |
132.5% |
127.3% |
| Paging Services |
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| Total Paging Subscriptions4 |
32,200 |
32,200 |
29,500 |
29,500 |
29,500 |
26,100 |
| Paging Penetration |
0.7% |
0.7% |
0.6% |
0.6% |
0.6% |
0.6% |
| Dial-Up Internet Subscriptions |
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| Total Internet Dial-up5 |
1,047,000 |
1,039.300 |
1,031,400 |
122,400 |
120,800 |
117,900 |
| Total Residential Internet Dial-up |
1,006,900 |
999,900 |
992,400 |
83,700 |
81,500 |
79,100 |
| Total Corporate Internet Dial-up |
40,100 |
39,400 |
39,100 |
38,700 |
39,300 |
38,800 |
| Internet Dial-up Penetration |
22.8% |
22.7% |
22.5% |
2.7% |
2.6% |
2.6% |
| Broadband Internet Subscriptions |
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| Total Broadband6 |
3,396,000 |
3,501,100 |
3,655,800 |
3,780,900 |
3,907,400 |
4,042,300 |
| Total Residential Broadband |
892,100 |
902,900 |
925,100 |
940,500 |
956,700 |
989,600 |
| Total Corporate Broadband |
95,900 |
94,700 |
96,400 |
98,000 |
105,000 |
111,000 |
| Total xDSL |
485,600 |
488,400 |
497,100 |
502,300 |
507,300 |
513,700 |
| Total Cable Modem |
397,500 |
399,200 |
404,300 |
406,800 |
411,900 |
415,500 |
| Total Leased Line Broadband |
3,800 |
3,800 |
3,800 |
3,800 |
3,800 |
3,800 |
| Total Wireless Broadband7 |
2,503,800 |
2,605,000 |
2,745,400 |
2,862,800 |
2,979,000 |
3,103,800 |
| Total Subscribers using other Broadband Internet Access Platforms |
5,200 |
4,700 |
5,100 |
5,200 |
5,300 |
5,600 |
| Household Broadband Penetration8 |
78.2% |
79.2% |
81.1% |
82.5% |
83.9% |
86.8% |
| International Telephone Services |
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| Total number of outgoing retail international telephone call minutes |
423.51 million |
427.86 million |
447.24 million |
464.67 million
|
468.59 million |
478.81 million |
| Total number of outgoing retail international telephone call minutes including transit9 |
591.86 million |
597.66 million |
640.18 million |
665.61 million |
687.44 million |
700.13 million |
These telecom statistics are subject to revision from time to time to ensure accuracy.
Penetration rate figures from Jun 2008 onwards have been re-computed based on the estimated mid-year population figures for 2008 released by the Department of Statistics in Sep 2008.
With effect from Jan 2001, we have begun to use total population instead of total residential population as a population base for the calculation of penetration rates for telecom services (unless otherwise stated). Total residential population was previously used because historically, the take-up of telecom services by foreign workers was typically low. With the government's recent efforts in promoting foreign talent, the profile of the foreign worker has changed. Specifically, there has been a marked increase in the subscription to telecom services by "non-residential" foreigners. It is therefore timely to adopt the total population figure as a population base in calculating penetration rates to give a more accurate picture of the various telecom market segments.
All subscriber figures rounded to the nearest hundred.
All penetration figures rounded to the nearest decimal point.
Penetration rates are computed based on the total population figures released by the Department of Statistics.
Please note that the fall in Internet dialup subscribers from May 2001 onwards is a result of a database correction of an Internet Service Provider, to remove from its system discontinued dial-up Internet accounts for the period of Dec '99 - Aug '00 that were not previously deleted.
1 Total Households refers to total residential dwelling units in Singapore. This figure is computed using the total number of residential subscribers on a per household basis. The number of households is obtained from the Department of Statistics' Statistical Highlights publication.
2 Total Mobile Subscriptions includes both pre-paid (2G) and post-paid (2G) as well 3G subscriptions. Statistics for 3G subscriptions are collected from May 2005 onwards.
3 With effect from November 2007, Total 3G Subscriptions includes pre-paid and post-paid 3G subscriptions.
4 Paging figures from Jan 1999 onwards have been re-computed based on updated data information. With effect from July 2004, paging figures will be updated on a quarterly basis every March, June, September and December. The figures for Jan, Feb, Apr, May, Jul, Aug, Oct and Nov will not be updated and will reflect the latest quarterly figure.
5 The Internet Dial-up Penetration figures includes: (i) subscribers to paid Internet access service for all IASPs, including ISDN dial-up subscribers; and (ii) subscribers to free Internet access. Following full telecom market liberalisation, the number of IASPs has increased considerably. Starting Jan 2001, the published figures on the Internet dial-up market include contributions from such new IASPs. With the cessation of free dial-up Internet access offered by service providers by 31 March 2008, the number of dial-up Internet subscriptions only covers paid Internet access subscriptions.
6 With effect from April 2007, Total Broadband subscriptions includes retail xDSL, cable modems, leased line Internet, 3G, 3.5G/HSDPA, WiMAX or its equivalent and Wi-Fi hotspots access (including Wireless@SG subscriptions).
7 Total Wireless Broadband subscriptions is a new indicator that will take effect from April 2007 and will include all retail broadband Internet access subscriptions (for connections above 256Kbps) provided via wireless platforms such as 3G, 3.5G/HSDPA, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions).
8 From April 2007, the Household Broadband Penetration rate includes wireless access plans (provided via 3.5G/HSDPA and WiMAX or its equivalent). It excludes subscriptions to 3G and Wi-Fi hotspots. This figure is computed using the total number of residential broadband subscribers on a per household basis.
9 Following full liberalisation of the telecommunications market, Singapore's international services market has grown considerably both in diversity of services available as well as in the number of operators offering international telephone services. As Singapore continues to develop as a hub for international voice traffic, including transit and regional traffic in our published statistics will provide a more holistic picture of the vibrancy and growth of the entire international telephone services market in Singapore. Thus, this figure includes total retail outgoing international call minutes as well as transit minutes. For comparison purposes, figures from previous years will also be adjusted accordingly. This change has been applied retroactively from Jan 2001. Furthermore, starting from Jan 2001, traffic from other service providers such as ISR operators has also been included. Since July 2004, IDA has also expanded on the reporting of international telephone services to include all Service-Based Operators (SBO), resulting in a marked increase in the minutes reported from June 2004. Part of the increase is also due to monthly traffic fluctuations.
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