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Digital Concierge (DC) Call-for-Collaboration (CFC)

IDA invites companies to submit proposals on the development and deployment of informational, transactional, m-commerce and location-based mobile services as well as common content and functionalities that are reusable by multiple mobile services.

This CFC aims to:

  1. Facilitate the development and deployment of common reusable content and functionalities to catalyse the development of a wide variety of informational and transactional mobile services;

  2. Encourage the development and deployment of informational, transactional, mobile commerce, location-based and innovative mobile services; and

  3. Encourage more pervasive use of the mobile channel by businesses, starting with those in the Retail and F&B sectors.

Participants may submit proposals on the development and deployment of one or more of the following areas:

  1. Shared Business Directory Service - A shared directory listing businesses in the Retail and F&B sectors in Singapore that can be made widely available to third-party mobile service providers;

  2. Mobile Sites and Mobile Content Platform - Provision of mobile content platform, development and hosting of mobile websites for businesses in the Retail and F&B sectors;

  3. Mobile Enablers with Transactional Mobile Services - Common Content and functionalities that are reusable by third-party transactional mobile services, including but not limited to Location Positioning, Mobile Remote Payment, Mobile Ticketing & Fulfillment and Mobile Taxi Booking; and

  4. Innovative Mobile Services - Mobile services that creatively leverage the mobile channel to market, engage and deliver services that drive compelling usage by the consumers.

Participants can be one of the following:

  1. Information & Communication Technology (ICT) Solution Providers intending to develop and offer common reusable content and functionalities to other businesses; or

  2. ICT Solution Providers intending to develop and host mobile websites for other businesses; or

  3. Businesses targeting at consumers and intending to deploy and offer transactional and/or innovative mobile services to their customers.

Extension of Submission Deadline

IDA will be extending the deadline for the submission of proposals for the Digital Concierge Call-for-Collaboration to 30 September 2009, 5.00pm.

Public Briefing

A public briefing was held on 6 July 2009 where IDA shared with industry partners on the important details of the Digital Concierge Call-for-Collaboration. The presentation slides and the directory listing of companies interested in DC CFC can be downloaded below:

Proposal Submission

One (1) hardcopy and one (1) softcopy (in a CD-ROM) of the Proposal should reach IDA no later than 30 September 2009, 5.00pm. All Proposals must be clearly marked as "Digital Concierge CFC", and addressed to:

Infocomm Development Authority of Singapore
8 Temasek Boulevard #14-00
Suntec Tower Three
Singapore 038988

Proposals may also be submitted in person at the IDA reception desk on the 14th floor of Suntec Tower 3.

CFC Public Document and Proposal Submission Forms

S/N Description
Digital Concierge CFC Public Documents
1. Digital Concierge CFC - Main Document
2. Annex A : Important Notices
3. Annex B : Shared Business Directory Service
4. Annex C : Mobile Sites and Mobile Content Platform
5. Annex D : Mobile Enablers with Transactional Services
6. Annex E : Innovative Mobile Services
Forms for Submission
A Shared Business Directory Service
  Proposal Submission Form A
  Appendix A1 : Project Cost
  Appendix A2 : Compliance Table
B Mobile Sites and Mobile Content Platform
  Proposal Submission Form B
  Appendix B1 : Project Cost
  Appendix B2 : Compliance Table
C Mobile Enabler for Location Positioning
  Proposal Submission Form C
  Appendix C1 : Project Cost
  Appendix C2 : Compliance Table
D Mobile Enabler for Remote Payment
  Proposal Submission Form D
  Appendix D1 : Project Cost
  Appendix D2 : Compliance Table
E Mobile Enabler for Ticketing and Fulfilment
  Proposal Submission Form E
  Appendix E1 : Project Cost
  Appendix E2 : Compliance Table
F Mobile Enabler for Taxi Booking
  Proposal Submission Form F
  Appendix F1 : Project Cost
  Appendix F2 : Compliance Table
G Other Mobile Enablers
  Proposal Submission Form G
  Appendix G1 : Project Cost
  Appendix G2 : Compliance Table
H Innovative Mobile Services
  Proposal Submission Form H
  Appendix H1 : Project Cost
  Appendix H2 : Compliance Table

For more information on the Digital Concierge Programme, please visit www.digitalconcierge.sg.

For clarifications, please contact:

Catherine Chua (Ms)
Infocomm Development Authority of Singapore
DID: +65 6211 0389
Fax: +65 6211 2205
Email: ida_dc@ida.gov.sg