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SMEs' Spotlight

Featuring SMEs using infocomm technology to grow their businesses and increase efficiency. SMEs will also learn how to make use of infocomm to expand market share and gain a greater competitive advantage.


How to Get Started

  • Gaining an Edge Through Infocomm

    Keen to explore how infocomm can help grow your business? Help is at hand, through the SME Infocomm Resource Centre.

  • Helping Firms Test-Drive Solutions

    SMEs can turn to the SME Infocomm Resource Centre for advice on using more advanced infocomm products and services.

  • Hiring the Right Consultant Makes a Difference

    Learn to pick the right consultant for your infocomm projects - one who is able to take a subject you understand and make it easier, more business-focused and aligned to the infocomm environment.

  • Enjoy Peace of Mind

    Common problems faced by SMEs in infocomm adoption include high upfront costs, availability of infocomm maintenance personnel and security concerns. Let the infocomm Managed Service Provider help you to take away these concerns.

  • Service-Level Agreements - The Ins and Outs

    Get a better understanding of Service-Level Agreements with your infocomm service providers to help set expectations on the standard or level of service rendered and generate a sustainable relationship upfront.

Business Innovation for SMEs Through Infocomm


Integration for Profits

  • Integration Is Crucial For Small Players

    For small businesses, forming partnerships are likely to be beneficial for survival and growth in the networked economy. Integration of infocomm systems is one way to cement such partnerships.

  • Mid-Size Firms Would Do Much Better With An Integrated Suite Approach

    An integrated suite approach marries various applications. This increases efficiency and productivity, lowers operational costs and allows for faster and smarter decision making.

  • Planning for Infocomm Integration

    ERP? SCM? CRM? HRIS? Having one system too many and seeking to integrate all of them together? This article explores four areas to help you map out your integration plans to meet both short and long term objectives.

  • Outsourcing and Data Protection

    Even as a company outsources its infocomm operations, it is still liable for the security and accuracy of information. The Model Data Protection Code adopted by the National Trust Council becomes a useful consideration for businesses.

Securing the SME Infocomm Environment

  • Need a Helping Hand To Beef Up Security?

    Learn about the Cyber Security Awareness Alliance and its role to help SMEs adopt essential security measures and build a positive culture of cyber security in Singapore.

  • Safeguard Against Threats

    Get an insight into the five major principles of infocomm security to help you plan your own strategy for data asset protection at a level you can afford.

  • Security Is Everybody's Responsibility

    An company's infocomm security is only as strong as its weakest link. Each staff should view security as a personal responsibility. Here are three great tips for employees to follow.

  • Infocomm Breaches - A Firm's Legal Recourse

    This article is a non-exhaustive look at some legal options available to a company whose security and integrity of its electronic records have been breached.

Government Compliance and Assistance

  • Get the Right Solutions Under One Roof

    Learn more about the SME Infocomm Package - a one-stop, hassle-free solution for SMEs seeking infocomm products and services, as well as non-Infocomm support services like BizFile-related processing and license applications.

  • GST Filing Made E-asy

    The Inland Revenue Authority of Singapore (IRAS) shows you why electronic filing of returns is the way to go!

  • Going Paperless With Electronic Invoicing

    By opting to submit e-invoices, SMEs who are suppliers to the Government stand to benefit from cost savings of up to 90% and shorter payment cycles. This and other benefits are explained in this article.

  • Streamlining the Recruitment Process

    E-Services offered by the Ministry of Manpower offers greater speed, reliability and convenience, leading to time and resource savings for SMEs recruiting foreigners on Employment Passes. Find out how these helped eliminate physical forms and unnecessary queues.

  • Protecting Intellectual Property

    Confused about the difference between patents, trademarks and copyrights? This article provides a simplified write-up to clarify your doubts.

Reaching the Global Customer


New Business Models Now Possible Through Infocomm

  • Keeping Abreast of Technology

    Get acquainted with new buzz words like Web 2.0 and Software-as-a-Service (SaaS). Discover what is relevant to you or even help uncover new business opportunities through adopting some of these new infocomm trends.

  • How To Survive In The Brave New Virtual World

    SMEs can extend their competitiveness and resilience by growing their virtual businesses, leveraging new technologies like 3D virtual worlds, mashup and cloud computing.

  • The Business Value of Social Media

    Large MNCs like Oracle are already doing it - tapping social media, such as, Facebook to network and engage its partners and customers at the click of the mouse. SMEs should also sit up and explore how this platform can benefit them.

  • Software on Tap Model Set to Take Off

    Understand the growing trend that will allow SMEs to access software, hardware, storage and other infocomm services easily on a utility basis.

  • Legal Implications of Social Software Used In Businesses

    While SMEs have much to benefit from the astute and effective use of social software, they should be wary of legal complications arising from possible copyright infringements.

Sectoral Transformation


Data Management and Business Intelligence

  • Business Intelligence for Expanding Businesses

    Businesses venturing into new markets need important information like country profile, market size and economic landscape etc. Now, they can turn to the EnterpriseOne Business Information Service for help.

  • Protecting Customer Data Crucial For SMEs

    Uncover the disk-to-disk-to-tape (D2D2T) strategy to help SMEs to protect their data and ultimately, their businesses.

  • Don't Let Your Content Manage You

    More and more businesses are discovering how Enterprise Content Management can help achieve revenue goals while keeping the costs down, through effective management of business content.

  • Get That Vital Edge With Biz Intelligence

    This article offers five strategies on business intelligence to help you make prompt and informed decisions to achieve optimal business performance.

  • Tapping eResources For Business

    The National Library Board (NLB) has over 20 databases providing information ranging from import-export data to business directories. Have you taken advantage of these excellent e-resources yet?

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